Process audit
We map the processes eating most of your team's hours and prioritise the ones that can be automated with measurable impact.
- Process and bottleneck map
- Recoverable hours estimate
- Prioritised automation roadmap
AI automation · Companies & governments
A qualified team embeds in your operation to document how your company actually works. Then we design and build your systems, your automations and your own management platform: lower cost and more time for your team, without slowing the business down.
Your systems stay as they are. What changes is the manual work between them.
Our key difference
Nothing gets switched off to start something new. We move in phases, with your team involved and visible results at every step.
A qualified team works inside your departments, with your managers and your systems, documenting how the business actually runs. No generic questionnaires, no template diagnosis.
We design and roll out automations and systems built for your specific processes, phase by phase, alongside the live operation. Each delivery goes live once it works and your team knows how to use it.
You end up with a platform of your own showing processes, data and metrics, a lower cost per process and a team spending its time where judgement is required.
Running in production
What changes
We measure every process before we touch it and after we automate it. The saving becomes impossible to argue with.
Reference ranges from common processes. Your figures come out of the initial diagnosis, not from a promise.
−0%
Manual hours per month
−0%
Cost per process
−0%
Cycle time
What we do
We analyse how you work today, build the custom automations and systems, connect them to your tools and keep them running in production with metrics in plain sight.
We map the processes eating most of your team's hours and prioritise the ones that can be automated with measurable impact.
We build agents, workflows and dedicated platforms that run tasks end-to-end — documentation, support, back office, reporting, quality control — designed around your processes.
We connect automation to the ERP, CRM, internal tools and databases you already use — no traumatic migrations.
We build the infrastructure layer: environments, models, queues, observability and cost under control.
Case studies
Service operations plus engineering, energy and infrastructure projects: companies where a badly solved process costs hundreds of hours a month.
Accommodation and asset management
01A hospitality and third-party residential operator (short stay, long stay and hotels) with over 600 employees, ~900 long-stay rooms and ~5,000 active listings. It moved from manual coordination — email, spreadsheets, chat — to a systematised operation: centralised data, standardised processes and every action traceable.
Single management systemevery department, task and asset (domestic and international) on one board, with owner, status and date in real time
CRM across short stay, long stay and F&B/events: lead capture, commercial follow-up and one central client database
Automation of booking ingestion, data feeds, notifications, reporting and communications
Integration with the finance ERP, revenue tools, WhatsApp Business and distribution portals
Critical processes documentedCAPEX flow, incident escalation, asset openings and AI-assisted invoice review
Company-wide scopeleadership, operations, revenue and reservations, finance, legal, HR, expansion, procurement and F&B, facilities, projects and maintenance, IT and property
Services
02The group Ilia Topuria is part of. Automation of internal processes and repetitive workflows, integrated with the tools the team already used every day and without pausing the operation.
Process diagnosis and prioritisation by hours consumed and error risk
Automation of repetitive admin and follow-up tasks
Approval and notification flows with visible owner and status
Integration with the internal tools already in use
Team training and a documented handover for every flow
Engineering
03An engineering firm involved in Europe's largest Waste to Energy projects, especially in Italy. We automated project reporting, technical document generation and a company brain that centralises internal knowledge and answers citing the real sources.
Automated project and site reporting, consolidated by phase
Assisted generation of technical documents and deliverables from their own templates
Company braininternal knowledge queried in natural language with source citations
Version control and traceability for every document issued
Integration with the technical team's repositories and email
Waste to Energy infrastructure (Africa)
04Waste-to-energy infrastructure in Africa. The same approach as ICARIA (reporting, documentation and a company brain), adapted to teams spread across several countries and time zones.
Consolidated operational and project reporting across countries
Recurring documentation and reports generated automatically
Centralised knowledge available to remote teams
Flows that work with intermittent connectivity and multiple time zones
Leadership tracking board with status per plant and phase
Detailed project results are shared on the first call, with figures verified by the client.
Who we fit
We work where volume and complexity already exist: large operations, live systems and leaders who need measurable results.
Companies above 100 people with repetitive processes and saturated teams.
Live ERP, CRM and internal tools: we automate around them, not from scratch.
Leadership that needs measurable results, not another dead-end pilot.
Public administrations with high documentary volume and strict traceability requirements.
A 30-minute call is enough to know if it can be automated, how much you can save and where to start without stopping the operation.
4-6 weeks to the first process running